Read what our clients have to say

The content was very useful, presented in an unexpected order, but fit well into one day. The option to work at own pace was appreciated, there was less instruction and more self-guided learning than I was expecting.

Absolutely wonderful – set a good pace and all the attendees were at a similar level. Chris was engaging and happy to facilitate discussions where even further learning took place.
Chris was very knowledgeable and engaging and willing to share his learning’s with us as a group.

Great review of some really useful excel functions, able to go at your own pace and Esteban was very capable in the software.

Love the small group sizing, very intimate and east to communicate.

Informative, helpful, real-world examples that I can apply to work and personal projects, approachable, easy to understand, delved deep into various areas of Photoshop. Happy with this session.

Great course, great presenter, top marks, wow what an amazing experience.

The facilitator had excellent product knowledge and great training skills

Ying was engaging and knowledgeable. He tried to understand our everyday business process and made sure that the content is more relevant to us. Ying was not fixated on the course material like some other instructors and focused on the delivery of the course outcomes.

The course was really great, with the right balance of explanation and application! I think I was able to learn more because we did not take a textbook approach to go through a demo page by page, but rather an application-centric method to understanding what to do when.
The application and practice part of it was amazing – being able to actually go in and execute some of the seemingly complicated instructions in the manual, with simplified guidance from Ying…

Ying went through it all at our own pace so that we weren’t dragging through things that we understood and slowed down where we needed assistance.
Learnt a LOT about SharePoint that is actually practical for us.
Ying continually asked us for real examples of what we would use things for so that he could tailor the experience to us. It was great!

Ying was fantastic. He not only could problem-solve specific issues and examples, but gave extra knowledge when appropriate. He ran through the course material in the best way, allowing us to work as a group, but also – not in a page by page style. He was very engaging and fun.

Ying was able to show us how to use the sites and the features in the most applicable way in a University context.

Thank you Suzanna for your sense of humour; down-to-earth approach; tips and tricks with phrasing 🙂

I feel that Suzanna was someone who can relate to a lot of life events and is easy to talk to. I feel that i now have the knowledge and drive to go away today and put into action a process plan to be more assertive and confident both in the workplace and personal life.

Really useful and fast-paced. Lots to learn and lots to reflect upon when I explore how I can use it in the workplace. Thank you. Very helpful.

I found it very informative, and the information will help me introduce onenote into my work practices.

While I was familiar with OneNote basics already, I learned many useful tips and tricks by attending this training. I look forward to applying them in my workplace.

The course was quick and concise with all features met.

Great insights on how to utilise OneNote in a fast paced working environment.

The course is very useful and it does help me to understand the effective business writing skills.

Good course. More than just ‘about writing’, it provides you with some thought-provoking methods that will help to work through other things as well.

This is a useful course for improving business writing skills.

Relevant, good examples. The shortcuts are helpful, being reminded that they are there and also new additions.

Great Facilitator – Helped with the knowledge I needed to learn

Suzanna is a great teacher and was able to tailor the course to the needs of each staff member in attendance.

This course was extremely useful and informative. Suzanna was great. Best Facilitator I have had here, a wealth of knowledge

The course was very informative and was easy to apply to my current situation.

I have participated in several courses about communication skills and customer service although this course does provide fresh ideas. For example; what is the difference between a good listener and a bad listener. I enjoyed this course a lot.

Chris was very engaging and spoke clearly, confirming his instructions as we went and assisted individuals as needed. Chris kept Excel interesting!

Chris was a fantastic teacher. The trainer covered all the items with real-world examples

Was good. I will be utilising some of the content in my work duties.
Some of the short cuts are going to be very useful.

Great Course with Wayne! Great knowledge with a tremendous learning style!
Wayne was fantastic! Really enjoyed the clarity with which he explained topics!

Our facilitator (Wayne) was terrific.
Content was appropriate & he was able to tailor it to suit the variety of knowledge levels within the group.
Will need to practice content but happy that I now the knowledge base to do so.

Wayne delivered our excel course on the day. It was highly enjoyable and informative. This information will make a significant difference to the way I use this program

Wayne was great and informative.
WOW factor was material presented, tricks and techniques.

Very well organised and conducted, very helpful Trainer Wayne. Very effective training method!

Got some great tips and shortcuts

Was some good information and will be useful to take back to my job. Learnt so much that you can use Excel for that I didn’t know about!

It was great. I found new things I did not know. Nadeesha is really good!

I found the course to be very beneficial, I’ve learnt a lot and majority of what I have learnt I can use in my day to day work.

Despite being faced with the challenge of including me as a web attendee, Ying did an amazing job of including me in the content. The content of the course was clear and well presented and I have improved my ability to use Microsoft Project from barely able to use at all to confidently creating new projects and scheduling tasks appropriately.

Very knowledgeable instructor but seems to be new to presenting a class

Delivered as expected, well organised.

Ying is a good facilitator, has good knowledge of the tool and its applications and he had clearly used the tool in a practical workplace. The course was useful for me and will help me in the workplace.

The course was very useful in establishing a baseline understanding of Microsoft Project. I now feel confident to utilise Project in my day to day work.

It was very well delivered, easy to follow, good break times, and able to ask any questions when lost.

Was very informative and easy to follow. The facilities was very good

Covered everything I needed to know as an introduction. Was at a good speed.

Good, moved at the right speed, had practical tips

Good foundation course for using sharepoint.

Great Course and handy hints thank you Ying

The course is great if completed from Essential to Advanced. It covers all areas.

Lots of note-taking, knowledgeable trainer, learnt lots.

The minute taking course was very helpful and the handout will help back at my place of work.

Pick up a lot of tips and tricks for minute taking.

Great content, found it very useful.

It was Terrific!

Very good intro through keystrokes
Very good demonstration, using the supplied project template
Very good coverage of nominated tasks critical path

Essentials tailored to Housing ACT Needs

The course was targetted & well-paced to ensure that we were competent with tasks.
For me was excellent + Chris ensured our learning was re-enforced

Comprehensive for a one day course

It was a great Course!

Very useful & clearly presented!

Great facilitator that was engaging

Very good, I learnt a lot of new Word skills that will be very helpful in my work!

Useful – lots of information

I’ve learnt a lot of new shortcuts that I wasn’t aware of that will be very useful to my everyday work. Thank you!

As part of a corporate group training session we had Wayne Penn to facilitate our intermediate excel training and he made it so easy; perfect teaching pace and all the right things covered for me. I really enjoyed it.

A lot to pack into a course, where the existing knowledge was obviously quite varied. I would definitely like to come back and be tutored by Chris. I found his pace to be quicker than most training courses I’ve attended, and I really appreciated that. I just need more practice and more training!

Loved the pace and the content. It built upon my earlier excel course and had just the right amount of review (of previously covered content).
Chris – awesome presenter. Cheerful, capable and knowledgeable.

Very informative and Chris answered any questions I had.

I found the course really practical and relevant to my role at the moment. The course provides great overview and breakdown on what appears to be integral elements of managing a project from the initial stages to the delivery of a product.
Ying was excellent! He really understands the concepts of project management, and better still, is able to translate them in a fundamental way (when required). He encouraged class interaction and work-shopping, rather than completing a list of tasks without any support.
I congratulate Ying, and would recommend this course!

A practical and beneficial day spent consolidating my existing knowledge. Ying was very knowledgeable and able to unpack/explain all elements of the course in a clear and easy to understand way. I will take skills from today that I can use immediately in my work and into the future. Thanks Ying – you were excellent!
The pace was perfect for the learning material. Breaks were at just the right time to allow the chance to consolidate the previous session.

Very helpful with some projects that are to start. Easy to follow – relevant

It was logical and showed you in sequence how to set up a SharePoint page. The instructor was really good at explaining things and was happy to answer questions.

We covered a lot of information, but it never felt overwhelming. Ying was friendly, responsive and knowledgeable.

presenter knowledge and her ability to teach very well

The course was great and really informative.

Great course, Suzanna was Fantastic

Great course provided an overview of presentation skills. Bern was a great approachable instructor

A well thought out approach to planning + preparing the presentation content + language.
Bern was open with conversation with good anecdotes and non-judgemental responses.

Great techniques and tools for myself and my team to utilise to produce better quality presentations, and skills to be better presenters.
Bern is approachable, friendly and knowledgeable.

The content is comprehensive, covering most important topics. Bern is a lovely and fun facilitator. She used real life experience to help us understand this topic. Classroom size is perfect!
Bern is enthusiastic about passing through the information. She is knowledgeable, Fun to study with.

WOW factor was learning behaviour in presentation skills

Bern was very informative and professional + very engaging with us. It was a great course

Very valuable and completely satisfied with the facilitator. Well done!

Very WOW!

Learnt large array of excel skills,

Run at perfect pase and at level.

This course was perfect for what I needed for my current job. It showed me how to use excel in ways I didn’t know, which will save me a lot of time and will mean I can create better reports.

Excellent course for new managers/leaders.
Interactive course, new concepts learnt, useful mechanisms for team building

Every informative. Instructions were very clear and the Instructor was very patient!

It was great to understand a lot of the way behind being a leader.
Lots of activities and really engaging!

Covered all the important areas. I learnt good tips and tricks

It covered quite a few areas of Excel that I was not familiar with, which will be handy.

Well presented & small group was good. Great presenter

A lot of information – Trainer presented it well

The course is useful to provide information about effective communications & have a lot to think about improving the relationship & communication & managing conflicts in the workplace.

I picked up some useful tips. Very well organised and friendly

The experience and knowledge of the facilitator. There was plenty of experience to draw examples from