
Communications and Quality Client Service
Adapting how you communicate to the person in front of you — and turning that into service a client notices.
Applications that get shortlisted, and interviews that go the way you prepared for.
The 1 day works through 5 modules and 15 individual topics, from Resumé writing basics to Practice and role-play. Each one is taught then practised — you do the thing rather than watch it done — against situations from your own work.
Groups are kept small enough that everyone speaks more than once, and the facilitator is in the room the whole time rather than dropping in. You leave with the workbook and notes in your own words.
Every module we cover, and the topics inside each one. This is the same outline as the downloadable PDF — expand a module to see what sits under it.
Anyone whose job depends on other people. There is no prerequisite and no assumed seniority — individual contributors get as much out of the day as team leaders, because the situations are the same ones.
One day, roughly 9am to 4pm, with a facilitator in the room the whole time. It runs in a CBD training room in any of the six capitals, or live online in breakout groups.
The next scheduled Resume Writing and Interview Skills dates, soonest first. If none of these work, tell us the city and we will let you know when the next block is released.
| Course | Date | Location | Delivery | Price | |
|---|---|---|---|---|---|
| Resume Writing and Interview Skills | Fri 11 Sep 26 | Remote East | Online | $699 | Book |
| Resume Writing and Interview Skills | Fri 11 Sep 26 | Sydney | In person | $699 | Book |
| Resume Writing and Interview Skills | Mon 14 Sep 26 | Remote East | Online | $699 | Book |
| Resume Writing and Interview Skills | Mon 14 Sep 26 | Brisbane | In person | $699 | Book |
| Resume Writing and Interview Skills | Wed 23 Sep 26 | Remote East | Online | $699 | Book |
| Resume Writing and Interview Skills | Wed 23 Sep 26 | Canberra | In person | $699 | Book |
| Resume Writing and Interview Skills | Thu 19 Nov 26 | Remote East | Online | $699 | Book |
| Resume Writing and Interview Skills | Thu 19 Nov 26 | Melbourne | In person | $699 | Book |
| Resume Writing and Interview Skills | Wed 23 Dec 26 | Perth | In person | $699 | Sold out |
| Resume Writing and Interview Skills | Wed 23 Dec 26 | Remote West | Online | $699 | Book |
Wizard courses run on the shared Nexacu schedule, so these are reviews of this course from people who sat it. Collected by Nexacu after the course and published as written.
Training session was meaningful, which includes scenario-based preparation to interview skills.
Gaurav
16 July 2025
Thank you i really enjoyed the course and the topics covered are going to be a great help in both the applying and interview stages of finding my next job.
Andrew
16 July 2025
great information and advice
xiaoxue
22 September 2025
Thank you for an informative and intensive session. It will be very helpful for me in the near future.
Vivian
22 September 2025
I think this online course is very useful for me, learn a lot today.
Stephy
22 September 2025
Source: nexacu.com.au, read 27 August 2026. How feedback is collected.
Anything not answered here, call 1300 886 190 and ask a person.
The same course, your people only, built around the situations they actually face.