Anger Management and Negotiation Skills Training

Course overview.

Two things that meet in the same hard conversation — keeping the heat down, and still getting to an agreement worth having.

The 1 day works through 5 modules and 15 individual topics, from Understanding anger to Practice and scenarios. Each one is taught then practised — you do the thing rather than watch it done — against situations from your own work.

Groups are kept small enough that everyone speaks more than once, and the facilitator is in the room the whole time rather than dropping in. You leave with the workbook and notes in your own words.

Full course outline.

Every module we cover, and the topics inside each one. This is the same outline as the downloadable PDF — expand a module to see what sits under it.

Who it is for.

Anyone whose job depends on other people. There is no prerequisite and no assumed seniority — individual contributors get as much out of the day as team leaders, because the situations are the same ones.

How it runs.

One day, roughly 9am to 4pm, with a facilitator in the room the whole time. It runs in a CBD training room in any of the six capitals, or live online in breakout groups.