Level 1
Outlook Beginner to Intermediate
Mail, folders, search, calendar and contacts — the parts most people never got shown.
$470ex GSTLearn more
Level 2
Microsoft
1 day
Microsoft Outlook Advanced Course
Microsoft Outlook Advanced at a glance.
- Duration
- 1 day, 9:00am – 4:00pm
- Price
- $490 per person, ex GST — purchase orders welcome
- Delivery
- In person, or live online with a facilitator
- Where
- Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney — or online
- Prerequisite
- Outlook Beginner to Intermediate
- Class size
- Small — everyone practises out loud more than once
- You take away
- A printed workbook, exercise files, and your own notes
- In-house
- Available for teams of four or more, at your office or ours
What you'll learn.
- Rules and quick steps that sort the inbox for you
- Shared mailboxes and delegate access
- Categories, flags and a follow-up system that holds
- Managing somebody else's calendar
Course overview.
Rules and quick steps, shared mailboxes, delegate access, categories, and calendar management for a team.
The 1 day works through 6 modules and 25 individual topics, from Customising Outlook to Advanced customisation and data files. Each module is taught then practised — you do the thing rather than watch it done — on our exercise files, and on your own where you are able to bring them.
Groups are kept small enough that everyone gets hands on the keyboard, and the facilitator is in the room the whole time rather than dropping in. You leave with the workbook, the exercise files and notes in your own words.
Full course outline.
Every module we cover, and the topics inside each one. This is the same outline as the downloadable PDF — expand a module to see what sits under it.
-
1Customising Outlook7 topics
- Making Outlook Today your own
- The Outlook message formats and when to use each
- Reworking the Favourites list
- Putting shortcuts in the Navigation/Folder pane
- Requesting delivery and read receipts
- Sending replies elsewhere and delaying delivery
- Running polls with voting buttons and exporting responses to Excel
-
2Rules and automation5 topics
- Building and reusing email templates
- Getting tasks done faster with Quick Steps
- Automating message handling with Rules and Alerts
- Categorising email to keep it organised
- Highlighting important messages with Conditional Formatting
-
3Sharing within Outlook4 topics
- Sharing Outlook folders with your team
- Opening and managing other people's calendars
- Emailing a calendar snapshot
- Setting up and maintaining distribution lists
-
4Advanced calendar and task use3 topics
- Handling recurring meetings and appointments
- Keeping track of attendees and their responses
- Assigning, managing and tracking tasks
-
5Advanced search options2 topics
- Setting up Search folders with preset criteria
- Finding items fast with instant search and filtering
-
6Advanced customisation and data files4 topics
- Changing message views to stay organised
- Grouping messages and reading conversations by thread
- A first look at data files and archiving (Optional)
- A first look at OneNote integration (Optional)
Who it is for.
People who are comfortable with the basics and have hit the ceiling of what they worked out for themselves.
How it runs.
One day, roughly 9am to 4pm, with a facilitator in the room the whole time. You get a workstation each with the software installed, in a CBD training room in any of the six capitals, or live online on your own computer.
Dates
Upcoming Dates
The next scheduled Microsoft Outlook Advanced dates, soonest first. If none of these work, tell us the city and we will let you know when the next block is released.
| Level | Date | Location | Delivery | Price | |
|---|---|---|---|---|---|
| Outlook Advanced | Thu 3 Sep 26 | Canberra | In person | $490 | Book |
| Outlook Advanced | Thu 3 Sep 26 | Remote East | Online | $490 | Book |
| Outlook Advanced | Tue 29 Sep 26 | Remote East | Online | $490 | Book |
| Outlook Advanced | Tue 29 Sep 26 | Sydney | In person | $490 | Book |
| Outlook Advanced | Tue 6 Oct 26 | Remote East | Online | $490 | Book |
| Outlook Advanced | Tue 6 Oct 26 | Canberra | In person | $490 | Book |
| Outlook Advanced | Thu 29 Oct 26 | Remote East | Online | $490 | Book |
| Outlook Advanced | Thu 29 Oct 26 | Melbourne | In person | $490 | Book |
| Outlook Advanced | Fri 27 Nov 26 | Remote East | Online | $490 | Book |
| Outlook Advanced | Fri 27 Nov 26 | Melbourne | In person | $490 | Sold out |
By city
Microsoft Outlook Advanced in your city
Venue, transport and the dates running there.
The rest of the category
All Microsoft Outlook levels Other Microsoft Outlook Levels
Reviews
What people said about Microsoft Outlook Advanced
Wizard courses run on the shared Nexacu schedule, so these are reviews of this course from people who sat it. Collected by Nexacu after the course and published as written.
Training was fantastic. All topics covered will have great benefit for my job and future. All skills developed were easy to follow and can be actioned straight away. Andrew was very patient and created a fun, easy environment. The day went by quickly. Very keen to do more courses. Big thank you to Andrew.
Angus
25 June 2025
Fantastic session with Andrew. He was clear and happy to run through anything that needed a little extra attention.
Haley
5 August 2025
Andrew has been an absolute delight to train with. You can tell he really knows what he is teaching. He has a great attitude and great sense of humour! We had an excellent day. Thank you!
Katy
5 August 2025
Jason gave a very informative training session in the advanced usage of Outlook, covering the classic, new and web version. I gained new knowledge particularly on tasks and planner management. Appreciated!
Tracy
18 November 2025
This course was PC Centric, which Andrew wasn't aware of. Rather than turn me away - he adjusted the course to ensure I was included. Just by chance, there was only one other student who uses a PC, and she was very kind and patient while Andrew adjusted the course material to allow for Mac. Andrew broke down each component for Mac and PC, thanked us for being patient, which we were both happy to be, considering the course material was for PC only. He researched options for Mac and I can tell you - if that were me, I wouldn't have proceeded, but he was fantastic at making me feel welcomed and that nothing was a bother. I give that Gentlemen ten stars out of five stars - he was exceptional. I will be looking into an excel course specifically for Mac and will be requesting him to train me.
Michelle
23 January 2026
The session was amazing clear and really enjoyable, Thank you Andrew
Monica
16 March 2026
Source: nexacu.com.au, read 27 August 2026. How feedback is collected.
Questions
Questions People Ask About This Course
Anything not answered here, call 1300 886 190 and ask a person.
How long is the Microsoft Outlook Advanced course?
It runs for 1 day, 9:00am – 4:00pm, with a facilitator in the room the whole time. Nothing is pre-recorded and there is no platform to log into afterwards.
How much does Microsoft Outlook Advanced cost?
$490 per person, excluding GST. That covers the course, the workbook and exercise files and the room. If four or more people from one organisation need it, an in-house day usually works out cheaper — tell us the numbers and we will price both.
Do I need any experience before this course?
Yes — this level assumes Outlook Beginner to Intermediate, or equivalent experience picked up on the job. If you are not sure, tell us what you already do and we will place you honestly, including telling you to book the level below.
Can I do Microsoft Outlook Advanced online instead of in a classroom?
Yes. Every date marked “Live online” runs over video with the same facilitator and the same practice, in breakout groups rather than a room. You use the software on your own machine, so you leave with it set up the way you actually work.
Which cities do you run Microsoft Outlook Advanced in?
Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney, plus live online. Every venue is a CBD training room with a workstation for each person. If your city and date are not paired on the schedule above, ask — dates are released in blocks.
Which Outlook level should I book?
Work from what people already do rather than how long they have used it. The full course outline above shows exactly what this course covers, and the Microsoft Outlook page lists every level in order. Still unsure? Call 1300 886 190 and describe a normal Tuesday.
Whole team on the same level? Run it in-house.
Your files, your templates, your workflow — the same course, taught against your own material.