Wizard Corporate Training is part of Nexacu — Microsoft and Adobe courses run on the shared Nexacu schedule, so you get every date in every capital. See the schedule

1300 886 190
Professional development 1 day Six capitals or live online

Critical Thinking and Problem Solving Training

9:00am – 4:00pm Six capitals or live online No prerequisite

Critical Thinking and Problem Solving at a glance.

Duration
1 day, 9:00am – 4:00pm
Price
$699 per person, ex GST — purchase orders welcome
Delivery
In person, or live online with a facilitator
Where
Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney — or online
Prerequisite
None
Class size
Small — everyone practises out loud more than once
You take away
A printed workbook and your own notes
In-house
Available for teams of four or more, at your office or ours

What you'll learn.

  • Framing the problem before solving it
  • Assumptions, evidence and what you actually know
  • Generating options past the obvious two
  • Deciding, and making the decision stick

Course overview.

Framing the problem before solving it, and making a decision that sticks.

The 1 day works through 7 modules and 22 individual topics, from What critical thinking is to Practice and real-world scenarios. Each one is taught then practised — you do the thing rather than watch it done — against situations from your own work.

Groups are kept small enough that everyone speaks more than once, and the facilitator is in the room the whole time rather than dropping in. You leave with the workbook and notes in your own words.

Full course outline.

Every module we cover, and the topics inside each one. This is the same outline as the downloadable PDF — expand a module to see what sits under it.

  • 7 modules
  • 22 topics
  • 1 day in the room
  • 1What critical thinking is3 topics
    • Defining critical thinking and why it matters
    • How critical thinking feeds problem-solving
    • What effective critical thinkers do differently
  • 2Tools for analysis4 topics
    • SWOT analysis
    • Root cause analysis
    • Fishbone diagram (Ishikawa)
    • Mind mapping
  • 3Frameworks for solving problems3 topics
    • The PDCA cycle (Plan-Do-Check-Act)
    • The 5 Whys technique
    • The 8D problem-solving process
  • 4Making decisions3 topics
    • Telling fact, opinion and assumption apart
    • Weighing up evidence and sources
    • Ways to reach a well-informed decision
  • 5Solving problems as a group3 topics
    • Ways to brainstorm
    • Running a productive team discussion
    • Resolving conflict while solving problems
  • 6Working around cognitive bias3 topics
    • Common biases and the damage they do
    • Ways to counter bias
    • Encouraging a culture of critical thinking
  • 7Practice and real-world scenarios3 topics
    • Group activities and discussion
    • Problem-solving case studies
    • Hands-on practice with the analytical tools

Who it is for.

Anyone whose job depends on other people. There is no prerequisite and no assumed seniority — individual contributors get as much out of the day as team leaders, because the situations are the same ones.

How it runs.

One day, roughly 9am to 4pm, with a facilitator in the room the whole time. It runs in a CBD training room in any of the six capitals, or live online in breakout groups.

Dates

Upcoming Dates

The next scheduled Critical Thinking and Problem Solving dates, soonest first. If none of these work, tell us the city and we will let you know when the next block is released.

CourseDateLocationDeliveryPrice
Critical Thinking and Problem SolvingMon 31 Aug 26Remote EastOnline$699Book
Critical Thinking and Problem SolvingMon 31 Aug 26BrisbaneIn person$699Book
Critical Thinking and Problem SolvingThu 8 Oct 26PerthIn person$699Book
Critical Thinking and Problem SolvingThu 8 Oct 26Remote WestOnline$699Book
Critical Thinking and Problem SolvingTue 24 Nov 26Remote EastOnline$699Book
Critical Thinking and Problem SolvingTue 24 Nov 26SydneyIn person$699Book

Reviews

What people said about Critical Thinking and Problem Solving

4.78
from 18 reviews collected by Nexacu

Wizard courses run on the shared Nexacu schedule, so these are reviews of this course from people who sat it. Collected by Nexacu after the course and published as written.

Richard was very good at listening to our responses and validating them but also challenging us to think outside of the box.

Renae
29 August 2025

Really good facilitator who encouraged us to step out of our comfort zones in asking for our ideas in a group discussion. Taught me a lot of things I will take on board and use in my work / personal life

Cate
29 August 2025

Great session and presenter. Enjoyed working through the hypotheticals. Helps to validate that it's worth giving time to the thinking required for problem solving and decision making instead of rushing it. Has prompted some thinking around how I can get ahead of the game with planning (e.g. ruling out what's not possible) so I'm more informed when the time comes to make decisions with a quick turnaround. Thanks for a great PD!

Erin
29 August 2025

NEXACU provided great preparation and information before course started so was fully preparedMaterial is usefully and the Power point presentation was clear and could understandI have taken some tools from the training to use in my workplace for decisions and for future planning with all personnel if internal or external to companyJason the training is very well knowledgably and clear, listens to everything said by the attendees and then makes relevant changes of explaining a tool on how is use that makes relevant to our current workI would recommend this course to allThank you

Trudy
29 August 2025

Great, thorough lesson into how to apply critical thinking to different scenarios.

Byron
8 October 2025

Very interactive and pressed for more info when required. Overall a good session.

Kate
8 October 2025

Source: nexacu.com.au, read 27 August 2026. How feedback is collected.

Questions

Questions People Ask About This Course

Anything not answered here, call 1300 886 190 and ask a person.

Ask a question
How long is the Critical Thinking and Problem Solving course?
It runs for 1 day, 9:00am – 4:00pm, with a facilitator in the room the whole time. Nothing is pre-recorded and there is no platform to log into afterwards.
How much does Critical Thinking and Problem Solving cost?
$699 per person, excluding GST. That covers the course, the workbook and the room. If four or more people from one organisation need it, an in-house course usually works out cheaper — tell us the numbers and we will price both.
Do I need any experience before this course?
No prerequisite. The course is built around discussion and practice, so what you bring from your own work matters more than any prior training.
Can I do Critical Thinking and Problem Solving online instead of in a classroom?
Yes. Every date marked “Live online” runs over video with the same facilitator and the same practice, in breakout groups rather than around a table. It suits teams spread across states.
Which cities do you run Critical Thinking and Problem Solving in?
Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney, plus live online. Every venue is a CBD training room. If your city and date are not paired on the schedule above, ask — dates are released in blocks.
Can you run Critical Thinking and Problem Solving just for our team?
Yes — that is in-house training. We come to your office, or you use one of our rooms, and the course runs for your people alone using your own scenarios. More on in-house training.

Four or more people? In-house is usually cheaper.

The same course, your people only, built around the situations they actually face.

How in-house works Call 1300 886 190